Terms and Conditions

Introduction

These Terms & Conditions govern your use of the EventZen website and services.

By accessing this website or engaging our services, you agree to these terms.

1. About Us

EventZen provides curated retreats and private experiences, primarily based in Greece.

We design and coordinate bespoke experiences through a network of carefully selected partners.

2. Scope of Services

We offer:

  • Retreat design and curation
  • Experience planning and coordination
  • Access to selected accommodation, venues and activities

EventZen acts as a curator and coordinator, not as the direct provider of all services.

Certain elements of your experience may be delivered by third-party providers.

Each experience is intentionally limited in scale to maintain quality, discretion and attention to detail.

3. Bookings & Payments

  • Bookings are confirmed upon written agreement and receipt of deposit
  • A deposit may be required to secure services
  • Final payment terms will be outlined in your proposal or agreement

Failure to complete payment may result in cancellation of services.

4. Cancellations & Changes

Due to the bespoke nature of our services:

  • Deposits are generally non-refundable
  • Cancellation terms are defined per project
  • Changes after confirmation may not always be possible and may incur additional costs

5. Third-Party Services

We collaborate with trusted partners (hotels, transport providers, activity operators).
However:

  • EventZen is not responsible for the acts or omissions of third-party providers
  • Each provider may operate under their own terms
  • Delays or disruptions outside our control may occur

We will always act in good faith to support and resolve any issues.

6. Liability

To the fullest extent permitted by law:

  • EventZen shall not be liable for indirect or consequential loss
  • We are not responsible for circumstances beyond our control, including:
    • Weather conditions
    • Transport disruptions
    • Force majeure events

Participation in activities is at your own risk.

7. Health & Safety

Clients are responsible for:

  • Informing us of any relevant medical or dietary requirements
  • Ensuring participants are fit to travel and participate

8. Intellectual Property

All website content (text, visuals, branding) is the property of EventZen. It may not be copied or used without prior permission.

9. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to disrupt or interfere with functionality

We may update or modify content at any time.

10. Privacy

Your data is handled in accordance with our Privacy Policy.

11. Governing Law

These Terms are governed by the laws of Greece.

Any disputes shall be subject to the jurisdiction of the Greek courts.

12. Contact

EventZen: info@eventzen.gr

Last updated: 30/3/2026